Terms & Conditions for Sale, Return Policy
Welcome to teeprint.london. This terms & condition page includes various aspects of the sale and returns policy from the order placing until receiving the order.
Please see the mock-up thoroughly. Once it will be approved or ordered, we won’t be able to change anything afterward.
Please see our terms and conditions as well as you approve the mock or place the order, the terms and conditions will be considered approved too.
Payment:
Orders must be paid in full before the order begins unless otherwise approved by Tee Print London staff.
Turnaround Time:
Once the quote and artwork are approved, our standard turnaround time is approximately 3-15 business days. Depending on our schedule, we can also offer rush services for those that need their orders sooner.
Submit these requirements with the order:
Requirements-
-Finalised Artwork
-Finalised Garment Selection (style, quantity, size, and colors)
-Payment
Customer Responsibility:
Throughout the process of an order, various issues can pop up regarding the artwork or garments you must address. (For example: if a certain garment color is out of stock, we would contact you and ask for an alternative option.) If we do not hear from you and do not resolve these issues on time, the turnaround time can be subject to delays.
Art Approval | Order Proofing:
All artwork is to be approved through email. Artwork must be checked for spelling, colour, sizes ordered, placement of the art, and accuracy of artwork by the customer. Any modifications requested after customer approval will result in production delays and could require additional expenses. Printing can only be as good as the artwork. Tee Print London will not be responsible for poor-quality printing due to poor artwork.
Out-of-Stock Items:
Tee Print London is not responsible for items that are out of stock. We cannot guarantee their availability. If items are out of stock, we will provide you with a list of possible replacements and get them approved by you before using your chosen item.
Inconvenient :
We do our very best to produce the best-looking prints. However, printing designs on or over seams, collars, and zippers may sometimes be subject to distortion, print imperfections, and other slight inconsistencies may exist on prints. These are all considered acceptable goods and will not be considered misprints. Moreover, there may be minor variations in size and color between the actual prints and the mock-ups; these variations, whether they result in slightly larger or smaller prints, or a shade difference, are deemed acceptable.
Customer Supplied Garments:
We provide a misprint allowance of 5-6% per order and are not liable for any misprints. You won’t be charged for misprints, but we recommend ordering extra items to cover this allowance if precise quantities are needed. If misprints exceed 6%, we’ll refund the item cost, including the printing cost. To process this refund, please provide the purchase receipt for the product.
Return & Refund Policy:
Returns are accepted for damaged products only, i.e., bad prints and damaged shirts. Returns will not be accepted for size exchanges. Please notify us via email to authorize the return. A restocking fee may apply. Please also note that if you collect the product from us on-site, we cannot accept returns.
We make every effort to adhere to our delivery timelines. Nonetheless, various factors may lead to unexpected delays. These can range from courier delays and equipment malfunctions during production, to uncontrollable circumstances such as natural disasters. For standard turnover, we do not offer refunds for delivery delays of up to 7 business days. Despite this, we always strive to resolve any issues in a fair and considerate manner.
Order Quantity & Delivery
There is no minimum order quantity for any printing job mentioned by Tee Print London. You can order from 1 to any amount. Your order will be executed using the best printing method for per clothing material.
Your ordered item can be delivered the same day or the next day as required. An instant t-shirt printing service is also available.
Pricing
Pricing of the clothing and printing service depends on various aspects associated with the clothing material, production or any other cost. Therefore we can not control pricing, but we always try to lower the price we can. In case cost increases due to any recent change, we shall inform you earlier for order confirmation for the updated pricing.
Design & Copyright
Your t shirt design size should be 12X16”. Always make sure your design is not copied from others. If it is, you should take permission from the original design producer. Otherwise, violating copyright may result in legal issues. Always avoid any violating or unaccepted design by society.
Terms and conditions are subject to change without notice.