Terms & Conditions for Sale, Return Policy

Welcome to Tee Print London. This terms & condition page includes various aspects of the sale and returns policy from the order placing until receiving the order.

Please see the mock-up thoroughly. Once it will be approved or ordered, we won’t be able to change anything afterward.

Please see our terms and conditions as well as you approve the mock or place the order, the terms and conditions will be considered approved too.

Payment:

Orders must be paid in full before the order begins unless otherwise approved by Tee Print London staff.

Turnaround Time:

Once the quote and artwork are approved, our standard turnaround time is approximately 3-7 business days. Depending on our schedule, we can also offer rush services for those that need their orders sooner.

Submit these requirements with the order:

Requirements-

-Finalised Artwork

-Finalised Garment Selection (style, quantity, size, and colors)

-Payment

Customer Responsibility:

Throughout the process of an order, various issues can pop up regarding the artwork or garments you must address. (For example: if a certain garment color is out of stock, we would contact you and ask for an alternative option.) If we do not hear from you and do not resolve these issues on time, the turnaround time can be subject to delays. 

Art Approval | Order Proofing:

All artwork is to be approved through email. Artwork must be checked for spelling, colour, sizes ordered, placement of the art, and accuracy of artwork by the customer. Any modifications requested after customer approval will result in production delays and could require additional expenses. Printing can only be as good as the artwork. Tee Print London will not be responsible for poor-quality printing due to poor artwork.

Out-of-Stock Items:

Tee Print London is not responsible for items that are out of stock. We cannot guarantee their availability. If items are out of stock, we will provide you with a list of possible replacements and get them approved by you before using your chosen item. 

Inconvenient :

We strive to produce the highest quality prints and embroidery. However, designs printed or embroidered on or over seams, collars, and zippers may experience slight distortions or imperfections. Additionally, text or logos that are faint or unclear in the artwork may not appear as expected in the final print. These variations are considered acceptable and will not be classified as misprints. Minor differences in size and color between the actual print or embroidery and the mock-up may also occur, including slight variations in print dimensions, stitch count or color shades. Such discrepancies are deemed normal and acceptable.

Customer Supplied Garments:

We allow a standard misprint margin of 5–6% on bulk orders of 40 items or more, and up to 1 misprinted item on orders of fewer than 20 items. Misprints within this allowance are not eligible for replacement or compensation. You will not be charged for any misprinted items; however, if your order requires exact quantities, we recommend purchasing additional units to ensure full coverage.

Return & Refund Policy:

Returns are accepted only for damaged products, such as misprints or defective shirts. We do not accept returns for size exchanges. To initiate a return, you must notify us via email within 24 hours of receiving the product. Items that have been used, washed, or altered in any way, or if the return request is delayed, may not be eligible for return.

All return requests must include clear photos of the issue to facilitate the approval process. If your return is approved, you will receive instructions on how to send the item back. Please note that the product must be returned in its original condition, unworn, and with all tags attached.

A restocking fee may apply in certain cases, and shipping costs for returns are non-refundable unless the return is due to our error. If you are collecting your order in person, we strongly encourage you to inspect your items on-site, as returns may not be accepted after collection.

We are committed to ensuring customer satisfaction, so if you have any concerns about your order, please reach out to our support team, and we will do our best to assist you.

Order Quantity & Delivery 

There is no minimum order quantity for any printing job mentioned by Tee Print London. You can order from 1 to any amount. Your order will be executed using the best printing method for per clothing material.

Your ordered item can be delivered the same day or the next day as required. An instant t-shirt printing service is also available.

Pricing

Pricing of the clothing and printing service depends on various aspects associated with the clothing material, production or any other cost. Therefore we can not control pricing, but we always try to lower the price we can. In case cost increases due to any recent change, we shall inform you earlier for order confirmation for the updated pricing.

Design & Copyright

Your t shirt design size should be 12X16”. Always make sure your design is not copied from others. If it is, you should take permission from the original design producer. Otherwise, violating copyright may result in legal issues. Always avoid any violating or unaccepted design by society.

Terms and conditions are subject to change without notice.